Agentic Audio Specialist - Freelance AI Trainer Project - Remote-Stelle

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A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases. Responsibilities

* Create and execute role-play-based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including:

* Flight bookings and travel support

* Financial services

* Telecommunications and technical support

* Contribute to the development of diverse and representative datasets used to assess conversational audio agents.

* Evaluate model performance across a standardized set of qualitative and quantitative metrics.

* Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.

Evaluation Metrics Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to:

* Task completion accuracy and efficiency

* Conversational naturalness (tone, flow, and coherence)

* Audio comprehension and response quality

* Instruction adherence and contextual understanding

* Basic computer programming literacy , including:

* Understanding of JSON structures

* Familiarity with functions and methods

* Ability to reason about structured data and simple logic

* Technical communication clarity when handling support-style problem-solving

Technical & Equipment Requirements

* Strong verbal communication skills in a simulated customer support context

* English proficiency including fluency across all language skills: reading, listening, writing, and speaking.

* Access to a high-quality microphone to ensure clean, reliable audio input during evaluations

* Comfort working with structured prompts, evaluation rubrics, and technical guidelines

* Device capable of running audio recording software and opening large technical documentation

We offer a pay range of $11-to- $30.65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply. Employment type: Contract Workplace type: Remote Seniority level: Mid‑Senior Level Originally posted on Himalayas