Patient Access Case Manager（远程职位）

这条招聘信息来自 Noctrix Health，岗位是 Patient Access Case Manager：这是团队负责人的位置，要对一个团队或者一整条业务线负责。职位属于「其他职位」类别，完全远程。公司不限制候选人的居住地，在任何地方都可以申请。

公司没有公布具体数字，这一项会在面试时谈定。对工作时间，招聘信息没有提出任何条件。

这个职位通过了自动核查：凡是要求外国工作许可、签证担保、特定国籍，或者必须居住在指定国家的招聘信息，都不会进入列表。

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health . The Patient Access Case Manager is responsible for guiding patients through the access and reimbursement process, coordinating with healthcare providers, insurance companies, and patients to ensure seamless access to our innovative DME device. The ideal candidate will have a strong background in patient access management, healthcare coordination, and possess excellent communication and problem-solving skills. Responsibilities:

* Serve as the primary point of contact for insurance companies regarding access and reimbursement for our novel DME device

* Guide internal teams through the reimbursement process, providing support and education on insurance coverage and prior authorization process

* Collaborate with internal teams to obtain necessary documentation and clinical information for prior authorization requests

* Coordinate with insurance companies to ensure timely and accurate processing of claims and prior authorization requests

* Stay up to date with insurance policies, coverage criteria, and reimbursement guidelines to provide accurate information and assist in obtaining coverage for patients

* Maintain accurate and up-to-date patient records, documentation, and case management notes

* Identify and address any access or reimbursement challenges, working closely with cross-functional teams to develop solutions

* Provide exceptional customer service to patients, healthcare providers, and insurance companies, addressing inquiries and resolving any access-related issues

* Collaborate with internal stakeholders to develop training materials, tools, and resources for healthcare providers and patients to ensure a smooth access process

Requirements:

* BA/BS degree in business, healthcare or marketing fields preferred

* 5+ years of healthcare sector (pharmaceutical and medical device)

* Minimum of 2+ years in medical device reimbursement involving DME products

* Excellent collaboration skills

* Excellent analytical abilities

Originally posted on Himalayas