E-commerce Payments Team Lead（远程职位）

这条招聘信息来自 ，岗位是 E-commerce Payments Team Lead：这是团队负责人的位置，要对一个团队或者一整条业务线负责。职位属于「其他职位」类别，完全远程。公司不限制候选人的居住地，在任何地方都可以申请。

公司公布了薪酬：€2k - €2k/月。对工作时间，招聘信息没有提出任何条件。

这个职位通过了自动核查：凡是要求外国工作许可、签证担保、特定国籍，或者必须居住在指定国家的招聘信息，都不会进入列表。

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 400 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast). We are dedicated to helping improve the lives of people all over the world. At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles. IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a remote E-commerce Payments Team Leadand let’s impact billions together! Our Treats:

* Remote work. Whether it's your home office, a cozy cafe, or a scenic spot across the globe, you have the autonomy to choose your workspace.

* Home office budget. A home office allowance and the possibility to choose between a MacBook or a Windows-based workstation.

* Health and wellness budget. We value your well-being - investment in your health is not just encouraged but actively supported.

* More free time. Enjoy 25+ Working Days of Holidays to recharge and relax from work.

* Volunteering. Embrace the opportunity to dedicate 2 paid days each year towards personal growth and community impact.

* Personal development opportunities. Improve yourself through training online.

* Professional growth. Exceptional performance is recognized and rewarded, offering opportunities for career advancement based on your contributions to our success.

* Achievement Bonus. We celebrate our company's successes by offering an annual bonus.

* Our company products. Get exclusive access to our health and wellness products.

* Flatwork culture. The chance to influence the company right from the start.

* Team spirit. Enjoy regular team-building activities and engaging online events.

* And much more! From a Welcome Package to other amazing perks - we’re always thinking of ways to show our appreciation for every team member. Whether it's fun surprises or practical benefits, you’ll always feel valued.

Bits of your job:

* Lead & Mentor Payments Team: Oversee both the Accounts Receivable and Chargeback teams, providing training, guidance, and performance management to ensure all KPIs are met. Foster a collaborative and high-performing environment.

* Operations Management: Manage daily operations for both Chargeback and Accounts Receivable teams. This includes ensuring efficient chargeback case processing from initiation to resolution, actively supporting specialists to achieve the highest win rate, and overseeing timely, accurate payment processing for AR while helping the team reprocess as many leads as possible.

* Data & Reporting: Analyze chargeback and accounts receivable trends, providing insights to management and identifying areas for process improvement. Develop and present regular reports on team performance.

* Compliance: Ensure all payment handling, including chargebacks and accounts receivable processes, adheres to payment processor regulations, industry standards, and internal policies.

* Escalation & Risk Management: Handle complex chargeback cases and accounts receivable issues, working with other teams to address root causes and mitigate financial risks.

* Process Improvement: Continuously evaluate and improve existing processes within both the Accounts Receivable and Chargeback functions to enhance efficiency and accuracy.

* And other tasks.

Requirements Key Expectations:

* Experience in the banking sector or payment processing, with at least 1-2 years in a leadership role.

* Excellent communication, problem-solving, and team management skills.

* Ability to analyze data, identify trends, and implement process improvements.

Salary: 1,700-2,400 €/mon. net Keep in mind that we are open to discussing a different salary based on your skills and competencies. Originally posted on Himalayas