Technical Program Manager - ServiceNow Program | Remote - poste à distance

L'entreprise Toptal recrute : Technical Program Manager - ServiceNow Program | Remote. C'est un poste d'encadrement, donc la responsabilité d'une équipe ou de tout un périmètre. Le poste relève de la catégorie Gestion de projet et se fait entièrement à distance. Aucune restriction n'est posée sur le lieu de résidence du candidat, vous pouvez donc postuler de partout.

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Headquarters: Remote

URL: https://www.toptal.com/

About the Role

We're looking for a Technical Program Manager to lead delivery of an enterprise ServiceNow program. This is a program and delivery leadership role, not hands-on development - you'll coordinate cross-functional teams across IT, operations, and delivery to keep a high-visibility, enterprise-scale ServiceNow initiative on track. ServiceNow platform familiarity matters here, but your core value is program rigor: planning, stakeholder alignment, and risk management at scale.

What You'll Do

* Own program-level planning and coordination for enterprise ServiceNow initiatives

* Align stakeholders across IT, operations, and delivery teams throughout the program lifecycle

* Track milestones, risks, and dependencies, proactively surfacing and resolving blockers

* Support and inform implementation decisions in collaboration with hands-on ServiceNow development teams

* Maintain transparent communication with stakeholders, including status updates and progress reporting

* Facilitate cross-functional meetings, workshops, and planning sessions

* Identify opportunities for process improvement across the program

What You Bring

* Proven experience as a Technical Program Manager or Delivery Lead on enterprise-scale technology programs

* Working familiarity with the ServiceNow platform (competent-level understanding, not hands-on development)

* Strong stakeholder management and cross-functional coordination skills

* Experience tracking and managing program risk, milestones, and dependencies at an enterprise scale

* Excellent written and verbal communication skills, with the ability to translate technical details for business stakeholders

* Comfort operating in a high-visibility, enterprise program environment

Nice to Have

* PMP or other project/program management certification

* Experience with IT service management (ITSM) programs or platforms beyond ServiceNow

* Background in enterprise IT or consumer goods/enterprise technology environments

To apply: https://weworkremotely.com/remote-jobs/toptal-technical-program-manager-servicenow-program-remote