Technical Program Manager - ServiceNow Program | Remote（远程职位）

这条招聘信息来自 Toptal，岗位是 Technical Program Manager - ServiceNow Program | Remote：这是团队负责人的位置，要对一个团队或者一整条业务线负责。职位属于「项目管理」类别，完全远程。公司不限制候选人的居住地，在任何地方都可以申请。

公司没有公布具体数字，这一项会在面试时谈定。对工作时间，招聘信息没有提出任何条件。

这个职位通过了自动核查：凡是要求外国工作许可、签证担保、特定国籍，或者必须居住在指定国家的招聘信息，都不会进入列表。

Headquarters: Remote

URL: https://www.toptal.com/

About the Role

We're looking for a Technical Program Manager to lead delivery of an enterprise ServiceNow program. This is a program and delivery leadership role, not hands-on development - you'll coordinate cross-functional teams across IT, operations, and delivery to keep a high-visibility, enterprise-scale ServiceNow initiative on track. ServiceNow platform familiarity matters here, but your core value is program rigor: planning, stakeholder alignment, and risk management at scale.

What You'll Do

* Own program-level planning and coordination for enterprise ServiceNow initiatives

* Align stakeholders across IT, operations, and delivery teams throughout the program lifecycle

* Track milestones, risks, and dependencies, proactively surfacing and resolving blockers

* Support and inform implementation decisions in collaboration with hands-on ServiceNow development teams

* Maintain transparent communication with stakeholders, including status updates and progress reporting

* Facilitate cross-functional meetings, workshops, and planning sessions

* Identify opportunities for process improvement across the program

What You Bring

* Proven experience as a Technical Program Manager or Delivery Lead on enterprise-scale technology programs

* Working familiarity with the ServiceNow platform (competent-level understanding, not hands-on development)

* Strong stakeholder management and cross-functional coordination skills

* Experience tracking and managing program risk, milestones, and dependencies at an enterprise scale

* Excellent written and verbal communication skills, with the ability to translate technical details for business stakeholders

* Comfort operating in a high-visibility, enterprise program environment

Nice to Have

* PMP or other project/program management certification

* Experience with IT service management (ITSM) programs or platforms beyond ServiceNow

* Background in enterprise IT or consumer goods/enterprise technology environments

To apply: https://weworkremotely.com/remote-jobs/toptal-technical-program-manager-servicenow-program-remote