Global Support Manager - poste à distance

L'entreprise MGID recrute : Global Support Manager. C'est un poste d'encadrement, donc la responsabilité d'une équipe ou de tout un périmètre. Le poste relève de la catégorie Marketing et se fait entièrement à distance. Aucune restriction n'est posée sur le lieu de résidence du candidat, vous pouvez donc postuler de partout.

L'annonce met en avant HubSpot : c'est l'expérience de cet outil précis qui fera la différence.

L'entreprise n'a publié aucun chiffre, cela se règle en entretien. L'annonce ne pose aucune condition d'horaires.

Cette offre a passé un contrôle automatique : les annonces qui exigent un permis de travail étranger, un parrainage de visa, une nationalité précise ou une résidence dans un pays nommé n'entrent pas dans la liste.

MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID , we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating innovative technologies, and with your help, we aim to reach even greater heights. We are looking for a Global Support Manager to join our team. The Publisher Global Support Manager will be responsible for managing and developing relationships with existing publishers, maximizing revenue through account optimization and upselling, and minimizing churn. This role is essential to maintaining portfolio performance, ensuring publisher satisfaction, and achieving the team’s revenue and margin targets. What You’ll Do:

* Provide timely and high-quality support to existing publishers.

* Identify and resolve technical and operational issues.

* Analyze publisher performance and implement optimizations to increase revenue.

* Identify and execute upselling opportunities for MGID products.

* Maintain accurate records of activities in HubSpot.

Requirements Who You Are:

* 1+ years of experience in digital advertising, account management, publisher support, or a related field.

* Ability to build and maintain strong relationships with publishers, identify growth opportunities, and manage multiple accounts effectively.

* Knowledge of digital advertising, website monetization, and key performance metrics (Revenue, RPM, CPM, Margin).

* Experience with CRM systems (preferably HubSpot), data analysis, reporting, and account optimization.

* Strong communication and problem-solving skills, with a proactive and results-oriented approach.

* Bachelor's degree in Business, Marketing, Economics, or a related field is preferred.

It will be a plus:

* Experience working with publishers, website owners, or advertising networks.

* Understanding of programmatic advertising, Google Ad Manager, and AdSense.

* Experience in website monetization and revenue optimization.

* Familiarity with HubSpot, Google Analytics, or similar tools.

* Experience in upselling and identifying account growth opportunities.

* Knowledge of additional foreign languages

Languages proficiency:

* Ukrainian - fluent

* English - fluent

MGID is an awesome place to work for those who share a results-driven culture, passion for AdTech, innovation, and human focus . We set ambitious goals, approach challenges with enthusiasm, and value honesty, transparency, and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values, we create a culture of excellence, creativity, and empathy. We are proud to be an equal opportunity employer. By submitting your application, you confirm that you have read and understand the MGID Careers Privacy Notice and understand that your personal data will be processed for recruitment purposes as part of this application. You have the right to access, rectify, or erase your data, as well as to object to its processing. We want you to be in control of your personal data. You can request data correction or request to be deleted from our database. Originally posted on Himalayas