Senior CMDB / ITOM Architect - vaga remota

A empresa Phizenix está com uma vaga aberta de Senior CMDB / ITOM Architect: nível senior, ou seja, a empresa espera que você tome as decisões. A posição fica na área de TI e programação e é totalmente remota. A empresa não impõe restrição sobre onde o candidato mora, então você pode se candidatar de onde estiver.

A empresa não publicou nenhum valor, isso é acertado na entrevista. O anúncio não impõe condição nenhuma de horário.

Esta vaga passou por uma verificação automática: anúncios que exigem autorização de trabalho estrangeira, patrocínio de visto, uma nacionalidade específica ou residência em um país indicado não entram na lista.

Job Overview We are seeking a Senior CMDB / ITOM Architect with strong ServiceNow experience to lead CSDM, CMDB governance, Discovery, and Service Mapping initiatives. The ideal candidate will define the target data model, improve CMDB data quality, and drive integration with enterprise portfolio platforms. Key Responsibilities

* Design and govern the CSDM target model across Business Applications, Application Services, Software Models, and Entitlements.

* Define rules for software model-to-business application promotion, data ownership, normalization, and duplicate record management.

* Lead ServiceNow Discovery coverage and identify opportunities to improve CMDB completeness and accuracy.

* Lead Service Mapping and dependency mapping, particularly for application retirement and modernization initiatives.

* Define the data contract and integration model between ServiceNow and the portfolio management platform.

* Develop CMDB/ITOM governance standards and collaborate with Enterprise Architecture, Infrastructure, Application, and Security teams.

* Support the transition away from an external Enterprise Architecture (EA) tool and establish ServiceNow as the trusted source for application/service data.

Required Qualifications

* Strong experience as a CMDB Architect, ITOM Architect, or ServiceNow Architect.

* Strong hands-on knowledge of ServiceNow CMDB, CSDM, Discovery, and Service Mapping.

* Experience with CMDB data quality, reconciliation, normalization, and duplicate management.

* Experience with application lifecycle, dependency mapping, and enterprise integrations.

* Strong communication and stakeholder management skills.

Preferred Certifications

* CIS - Discovery

* CIS - Service Mapping

* CIS - Data Foundations

* ServiceNow CSA is a plus.

Originally posted on Himalayas