Client Relations Manager - vaga remota

A empresa Citiside Property Management está com uma vaga aberta de Client Relations Manager: nível de liderança, com responsabilidade sobre uma equipe ou sobre uma área inteira. A posição fica na área de Outras áreas e é totalmente remota. A empresa não impõe restrição sobre onde o candidato mora, então você pode se candidatar de onde estiver.

A empresa publicou a remuneração: $750 - $1k por mês. O anúncio indica o fuso horário EST, então o horário de trabalho precisa ser combinado com o seu.

Esta vaga passou por uma verificação automática: anúncios que exigem autorização de trabalho estrangeira, patrocínio de visto, uma nacionalidade específica ou residência em um país indicado não entram na lista.

The Client Relations Manager is the primary point of contact for all company clients. This individual will play a crucial role in building and maintaining strong relationships, resolving issues efficiently, and ensuring high client satisfaction and retention. The position requires strong communication skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced, dynamic environment.

Key Responsibilities

* Be the first point of contact for clients via phone calls, emails.

* Handle client requests and concerns, coordinating with internal teams to ensure a timely and satisfactory resolution.

* Proactively resolve client complaints and difficult situations with professionalism and empathy.

* Assist with client account management, including processing payments, sending out notifications, and answering questions about billing.

* Maintain detailed and accurate records of all client interactions.

* Ensure all actions and communications are in compliance with company policies and relevant regulations.

Qualifications and Skills

* Previous experience in a client-facing or customer service role.

* Excellent verbal and written communication skills.

* Proven ability to problem-solve and manage conflicts.

* Strong attention to detail and organizational skills.

* Ability to effectively handle multiple tasks and priorities.

* Proficiency with CRM (Customer Relationship Management) software is a plus.

* A positive and service-oriented attitude.

WARNINGS:

* NO TEMPORARY workers.

* Working schedule from Monday to Friday from 8:30 am until 5:00 pm EST.

* NO working for another company at the same time.

* NO hiring subs to do what we hired you to do.

* We terminate immediately due to these violations.

Citiside Properties is a property management company that manages properties for investors with portfolios of homes and/or multi-unit apartments needing off-site management.

Core Values we expect team members to remember:

* Trust.

* Go Getter.

* Transparency.

Salary: $750 - $1,150 / month Originally posted on Himalayas