Client Relations Manager - offerta da remoto

L'azienda Citiside Property Management cerca: Client Relations Manager. Si tratta di una posizione di responsabilità, con un team o un'intera area a carico. La posizione rientra nella categoria Altre offerte ed è interamente da remoto. L'azienda non pone alcun vincolo sul luogo di residenza del candidato, quindi può candidarsi da dove vive.

L'azienda ha pubblicato la retribuzione: $750 - $1k al mese. L'annuncio indica il fuso orario EST, quindi l'orario va concordato con il suo.

Questa offerta ha superato un controllo automatico: gli annunci che richiedono un permesso di lavoro estero, la sponsorizzazione del visto, una cittadinanza specifica o la residenza in un paese indicato non entrano in elenco.

The Client Relations Manager is the primary point of contact for all company clients. This individual will play a crucial role in building and maintaining strong relationships, resolving issues efficiently, and ensuring high client satisfaction and retention. The position requires strong communication skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced, dynamic environment.

Key Responsibilities

* Be the first point of contact for clients via phone calls, emails.

* Handle client requests and concerns, coordinating with internal teams to ensure a timely and satisfactory resolution.

* Proactively resolve client complaints and difficult situations with professionalism and empathy.

* Assist with client account management, including processing payments, sending out notifications, and answering questions about billing.

* Maintain detailed and accurate records of all client interactions.

* Ensure all actions and communications are in compliance with company policies and relevant regulations.

Qualifications and Skills

* Previous experience in a client-facing or customer service role.

* Excellent verbal and written communication skills.

* Proven ability to problem-solve and manage conflicts.

* Strong attention to detail and organizational skills.

* Ability to effectively handle multiple tasks and priorities.

* Proficiency with CRM (Customer Relationship Management) software is a plus.

* A positive and service-oriented attitude.

WARNINGS:

* NO TEMPORARY workers.

* Working schedule from Monday to Friday from 8:30 am until 5:00 pm EST.

* NO working for another company at the same time.

* NO hiring subs to do what we hired you to do.

* We terminate immediately due to these violations.

Citiside Properties is a property management company that manages properties for investors with portfolios of homes and/or multi-unit apartments needing off-site management.

Core Values we expect team members to remember:

* Trust.

* Go Getter.

* Transparency.

Salary: $750 - $1,150 / month Originally posted on Himalayas