Loan Servicing Support Specialist（远程职位）

这条招聘信息来自 NightOwl Consulting，岗位是 Loan Servicing Support Specialist。职位属于「客户支持」类别，完全远程。公司不限制候选人的居住地，在任何地方都可以申请。

招聘信息单独点名了 PHP，也就是说，正是这一项工具的使用经验会成为决定因素。

公司公布了薪酬：30k - 60k PHP/月。对工作时间，招聘信息没有提出任何条件。

这个职位通过了自动核查：凡是要求外国工作许可、签证担保、特定国籍，或者必须居住在指定国家的招聘信息，都不会进入列表。

The Loan Servicing Specialist will manage the subservicing process, wire funds, maintain documents, audit reports, and ensure regulatory compliance. Key Responsibilities

* Manage the loan boarding process to subservices, ensuring accuracy and efficiency.

* Wire escrow funds as required and manage fund disbursements.

* Deliver and maintain servicing images and documents.

* Manage, track, and resolve missing documents and conditions.

* Audit and reconcile daily subservicing reports to verify accurate boarding data.

* Conduct weekly operational calls with subservices to ensure alignment and address issues.

* Regularly audit daily and monthly subservicing reports.

* Generate and provide detailed reports to management for early delinquency audits.

* Monitor alerts on loan payoffs to manage timely responses.

* Conduct comprehensive monthly, quarterly, and annual audits.

* Support the Accounting and Compliance teams during annual audits and custodian audits, as well as state regulatory audits.

Skills, Knowledge and Expertise

* Proven experience in mortgage lending and loan servicing.

* Strong understanding of loan servicing workflows, including subservicing.

* Excellent analytical and problem-solving skills.

* Ability to manage multiple tasks and meet deadlines.

* Strong communication and coordination skills.

* Knowledge of regulatory standards in loan servicing.

* Experience with Encompass loan origination software.

* Previous work experience with Dovenmuehle Mortgage Inc. (DMI) preferred.

Benefits

* Above market salary

* HMO on Day 1 for principal and two dependents

* Government-mandated benefits

* Performance-based Incentives

* Quarterly Company Events

* In-depth training for career growth

* Great Company Culture and HR experience

* 1,000 PHP De Minimis

* Equipment and software provided

Originally posted on Himalayas