Associate Director, Digital Experience & AI Production - remote job

Iovance Biotherapeutics is hiring a Associate Director, Digital Experience & AI Production - a lead role, which means responsibility for a team or a direction. The role sits in IT and programming and is fully remote. The company places no restriction on where the candidate lives, so you can apply from anywhere.

The advert singles out AWS, so experience with that one tool is what will decide it.

The employer published the pay: $190k - $205k a year. The advert sets no condition on working hours.

This vacancy passed an automated check: the list excludes any advert requiring a foreign work permit, visa sponsorship, a particular citizenship, or residence in a specific country.

Iovance Biotherapeutics aspires to lead the global innovation in tumor infiltrating lymphocyte (TIL) therapy for cancer patients. Our mission is to revolutionize cancer treatment by leveraging the human immune system to combat diverse cancer cells uniquely in each patient. The Iovance TIL platform has shown promising clinical results in various solid tumors. We are dedicated to continuous advancements in cell therapy, including gene-edited therapies, which could offer hope to cancer patients.

Overview The role of Associate Director, Digital Experience & AI Production is to oversee the creation, publication, accessibility, and maintenance of Iovance’s digital presence, including web, visual assets, search, and analytics. This position intersects technology, design, content, and business, utilizing AI to streamline workflows that would traditionally require a full team, while ensuring the quality and accuracy of all content that goes live.

The scope includes Iovance’s corporate, branded, unbranded, clinical trial, and future international websites. This role is hands-on, from intake to production, with a focus on transitioning agency-dependent work in-house to reduce costs and enhance efficiency. The Associate Director ensures the quality and publication of content, while the Communications and Commercial teams set the content strategy.

Essential Functions and Responsibilities Oversee and Manage Digital Platforms

- Thoroughly review, refine, and approve all AI-generated content and assets before they are published on regulated sites. - Leverage AI-assisted tools like Claude or Sanity to manage and update pages, migrate content, configure forms, and deploy updates from a shared component library and site templates. - Develop a reusable, multi-site "site factory" for launching clinical trial, unbranded, and future international properties swiftly, managing content models, permissions, and publishing workflows.

Ensure Quick and Reliable Publishing

- Coordinate same-day publishing after content clears MLR review, managing development, staging, and production workflows through AWS Amplify. - Provide staging and preview environments for cross-functional and MLR reviewers to evaluate the full user experience. - Implement and monitor GA4, Search Console, and uptime and performance metrics, reporting on publishing speed, site freshness, and SLA performance.

Enhance Visibility and Accuracy

- Manage technical SEO across all sites, including crawlability, indexing, Core Web Vitals, and structured data (Organization, Drug, ClinicalTrial, FAQ, and Video schema). - Correct inaccuracies in Wikidata, Google Knowledge Panel, and financial-data aggregators (S&P Capital IQ, FactSet, Refinitiv, Morningstar), reviewed quarterly. - Monitor and correct outdated or inaccurate information in search engine and AI assistant descriptions through structured data and authoritative site content.

Build AI-Enabled Production Skills

- Create consistent, brand-aligned visual assets using Figma Weave workflows. - Develop IP-indemnified imagery for external use with Adobe Firefly. - Maintain and update the Iovance web brand asset kit, bringing in-house production of routine items like banner variations, reference guides, and display assets as capacity increases.

Operate in a Regulated Environment

- Support MLR review through staging URLs to ensure Regulatory can evaluate ISI placement, fair balance, and content prominence in the final experience. - Maintain WCAG 2.1 AA accessibility, privacy, and consent standards (CCPA, GDPR), and security requirements (WAF, security headers, dependency scanning) within IT’s DNS and security guardrails.

Transition Work In-House

- Deliberately transition external web properties off agency dependency, from content extraction and rebuild through MLR review, launch, DNS cutover, and agency contract termination as per contract terms. - Continue using external partners for strategic creative work or highly specialized platforms.

Core Values and Ethical Standards

- Adhere to Iovance Biotherapeutics’ core values, policies, procedures, and business ethics. - Perform miscellaneous duties as assigned.

Required Education, Skills, and Knowledge

- Over 10 years of experience in web production, digital operations, or related fields, with hands-on production experience. - Bachelor’s degree in a relevant field. - Extensive experience with AI-assisted production tools like Claude, with examples of projects built and launched. - Strong design skills to create professional, brand-consistent pages and assets using Figma and AI-enabled image tools. - Understanding of technical SEO, structured data, Search Console, and Core Web Vitals. - Excellent stakeholder management across Communications, Commercial, Regulatory, Legal, and IT. - Bias toward action and ownership of problems from intake to launch.

Preferred Education, Skills, and Knowledge

- Previous experience in the pharmaceutical, biotech, or other regulated industries. - Familiarity with MLR or promotional review, AWS Amplify, WCAG accessibility, CCPA and GDPR, Wikidata, Knowledge Panel, and financial-data governance, Figma Weave, and Adobe Firefly.

Physical Demands and Activities

- Ability to remain stationary for extended periods. - Capacity to move around an office or remote workspace and exert up to 10 pounds of force occasionally. - Visual acuity for preparing and analyzing data, viewing computer screens, and extensive reading. - Repetitive motion in wrists, hands, and fingers. - Effective communication and analytical skills in a dynamic business environment.

Work Environment

- Operates in a professional or remote office environment with standard office equipment and keyboards. - Annual base salary of $190,000 to $205,000 USD, with pay decisions based on various factors.

Commitment to Diversity and Inclusion

Iovance Biotherapeutics is committed to fostering a diverse and inclusive work environment.