Ambulance Dispatcher - Emergency Communications Specialist - remote job

micro1 is hiring a Ambulance Dispatcher - Emergency Communications Specialist. The role sits in Other jobs and is fully remote. The company places no restriction on where the candidate lives, so you can apply from anywhere.

The employer published the pay: $30 - $55 an hour. The advert sets no condition on working hours.

This vacancy passed an automated check: the list excludes any advert requiring a foreign work permit, visa sponsorship, a particular citizenship, or residence in a specific country.

1. A 2-3 sentence summary of the role, in plain English. - micro1 is seeking contractors to work as Ambulance Dispatchers - Emergency Communications Specialists for a customer's project focused on emergency response communications. This role involves applying domain expertise to train AI systems and handle real-time emergency requests.

2. What you will do: - Receive and triage emergency requests via radio, phone, and chat, using standardized protocols and checklists. - Prioritize concurrent requests to allocate resources effectively in real-time. - Document all communications and dispatch decisions with clarity. - Route information and dispatch instructions to relevant responders. - Engage in multi-channel communication, managing multiple streams simultaneously. - Contribute to defining data quality standards and protocol effectiveness for AI training. - Participate in knowledge-sharing sessions to enhance AI communications simulations.

3. What they are looking for: - Expertise in ambulance or emergency dispatch operations. - Ability to multitask effectively in high-pressure scenarios. - Exceptional written and verbal communication skills. - Experience handling multiple communication channels. - Proficiency in applying standardized decision-making protocols. - Strong attention to detail and accurate documentation. - Experience as a dispatcher/coordinator is preferred.

4. Terms: - Remote location - Contractor role