Revenue Operations & CRM Systems Specialist (SaaS) - remote job

micro1 is hiring a Revenue Operations & CRM Systems Specialist (SaaS). The role sits in Sales and is fully remote. The company places no restriction on where the candidate lives, so you can apply from anywhere.

The employer published the pay: $45 - $90 an hour. The advert sets no condition on working hours.

This vacancy passed an automated check: the list excludes any advert requiring a foreign work permit, visa sponsorship, a particular citizenship, or residence in a specific country.

1. A 2-3 sentence summary of the role, in plain English. - This role involves working remotely as a contractor to align complex CRM systems with operational logic and policies, focusing on training next-generation AI systems through high-quality data input.

2. What you will do: - Analyze CRM, billing, and ticketing data for alignment issues. - Document policy conflicts, outdated automations, and permissions mismatches. - Draft operational prompts and recommendations for complex scenarios. - Evaluate and articulate desired data states, ensuring system consistency. - Record reasoning for changes and areas left untouched. - Apply critical judgment to conflicting rules and cascading changes. - Provide thorough written documentation for stakeholders.

3. What they are looking for: - 5-10 years of hands-on experience in revenue operations or SaaS implementation. - Direct system configuration experience in CRM tools. - Experience with at least two adjacent SaaS revenue tools. - Background in SaaS environments, particularly fintech, healthtech, or insurtech. - Ability to manage cascading changes across interconnected systems. - Comfort with documenting grey areas and exceptions in policy. - Strong English proficiency for clear communication.

4. Terms: - Remote work - Contractor role - No specific pay mentioned - No specific hours mentioned