Developer Relations Engineer - remote job

Canonical is hiring a Developer Relations Engineer. The role sits in IT and programming and is fully remote. The company hires candidates based in Europe.

The employer did not publish a figure; that is settled at interview. The advert sets no condition on working hours.

This vacancy passed an automated check: the list excludes any advert requiring a foreign work permit, visa sponsorship, a particular citizenship, or residence in a specific country.

As the publisher of Ubuntu, we serve millions of developers building for the cloud, IoT, and data science. Our goal is to make open source more accessible and reliable for both innovators and enterprises.

We have established a new Developer Relations team to connect directly with open-source communities and developer-focused organizations. We aim to share our vision and product offerings for enhancing open-source development experiences, while also gathering insights from these communities to guide our product development and strategic direction.

A Developer Relations Engineer is a technical expert, strategist, and communicator with a deep understanding of the developer community. This role combines practical engineering skills with the ability to navigate organizational boundaries effectively. They are always seeking to improve and are driven by a relentless curiosity to find better solutions. They understand user needs and are skilled in adapting tools to meet those needs. They keep up with the latest technological trends and use their insights to support and inspire innovation.

To increase your chances of success in this role, review our tips for securing a position at Canonical.

Location: Our initial Developer Relations team is based in time zones across Europe, the Middle East, Africa, and the Americas.

A typical day for a Developer Relations Engineer might include:

- Participating in team product meetings, contributing insights and expertise at various levels, from strategy to day-to-day development progress. - Engaging with developer community members through various channels such as IRC, social media, product forums, and meet-ups. - Collaborating with colleagues from other teams to establish common goals and consistent approaches. - Assisting in resolving specific technical issues identified by users or colleagues. - Contributing to technical documentation to ensure that developers' needs are met. - Writing technical articles, presentations, or workshops. - Identifying new opportunities and areas for improvement in the developer experience. - Presenting at conferences, meetups, or technical events.

What we are looking for in a candidate:

- A background as a programmer or developer with a strong passion for and engagement in open-source software. - Experience in developing and deploying software using Linux. - Practical experience with Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers). - An understanding of current software packaging issues and trends in the Linux ecosystem. - Contributions to open-source communities, software, and documentation. - Excellent communication and presentation skills. - The ability to work effectively, tactfully, and empathetically in diverse contexts. - The capacity to build trust, relationships, and confidence. - Willingness to travel globally twice a year for company events and upstream and partner events.

Additional skills you might also bring:

- Prior experience in a developer advocacy or community role. - In-depth familiarity with Ubuntu and the Canonical ecosystem of products.

What we offer:

We consider factors such as location, experience, and performance in determining compensation worldwide. We conduct annual reviews to ensure outstanding performance is recognized. In addition to base pay, we provide a performance-driven annual bonus. We also offer a range of benefits that reflect our values and goals. We tailor our programs to meet local needs and ensure fairness globally.

- A flexible work environment with in-person team sprints twice a year. - A personal learning and development budget of USD 2,000 per year. - An annual compensation review. - Recognition and rewards. - Annual holiday leave. - Maternity and paternity leave. - An Employee Assistance Programme. - Opportunities to travel to new locations to meet colleagues from your team and others. - Priority Pass for travel and travel upgrades for long haul company events.

About Canonical: Canonical is a leading technology company at the forefront of the global shift to open source. As the publisher of Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are transforming the world daily. We seek excellence and recruit individuals who are committed to achieving the highest standards.

Canonical has been a fully remote company since its inception in 2004. At Canonical, you will work in a future-focused environment that challenges you to think differently, work smarter, learn new skills, and continuously improve. We provide a unique perspective into the world of 21st-century digital business.

Canonical is an equal opportunity employer and is committed to fostering a workplace free from discrimination. We believe in diversity, and we give fair consideration to all applicants regardless of their identity.