Engineering Manager, Managed Services - remote job

Canonical is hiring a Engineering Manager, Managed Services - a lead role, which means responsibility for a team or a direction. The role sits in IT and programming and is fully remote. The company places no restriction on where the candidate lives, so you can apply from anywhere.

The advert singles out Kubernetes, so experience with that one tool is what will decide it.

The employer did not publish a figure; that is settled at interview. The advert sets no condition on working hours.

This vacancy passed an automated check: the list excludes any advert requiring a foreign work permit, visa sponsorship, a particular citizenship, or residence in a specific country.

Canonical is a global leader in open-source software and operating systems, serving the enterprise and technology sectors. Our flagship product, Ubuntu, is widely adopted in cutting-edge initiatives like public cloud, data science, AI, engineering, and IoT. Our diverse client list includes leading public cloud providers and industry leaders from various sectors. As a pioneer in global distributed collaboration, Canonical boasts a workforce of over 1,200 colleagues across more than 75 countries, with minimal office-based roles. Teams gather in person two to four times a year in exciting locations around the world to align on strategy and execution. The company is founder-led, profitable, and in a growth phase.

We are seeking an Engineering Manager to join our ranks. This is an excellent opportunity for a tech-savvy individual with a deep interest in Linux and cloud technologies to contribute to Canonical's success in driving the use of Ubuntu and open-source products. If you share our passion for open-source development and cutting-edge technology, you'll thrive in our industry-leading environment.

The BootStack team is dedicated to designing, building, and operating modern distributed systems on private infrastructure for our customers. From Kubernetes to OpenStack, you'll work with the latest technologies in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you'll oversee the engineers responsible for the daily managed service of customer environments, including customer support, operations, and continuous product improvement. Effective collaboration with customers, product engineering, and operations is key to your success.

This role is fully remote, with global opportunities.

Key responsibilities include:

- Lead a growing engineering team to enhance the quality and speed of both development and operations - Monitor and improve team health through targeted metrics - Establish and enforce rigorous engineering and operations procedures - Serve as a liaison between the BootStack team and stakeholders, customers, and external teams - Ensure the team is aligned on priorities, milestones, and deliverables - Work closely with customers to meet global service level agreements - Provide high-quality managed services consistently and efficiently

We seek a candidate with the following qualifications:

- A bachelor's degree in a technical field - A proven track record of professional experience in software delivery using Python, Go, C, C++, Java, or similar, or in managing operations teams - Experience with OpenStack - A strong commitment to testing and maintainable code quality - Proficiency in Linux system administration, particularly with Ubuntu/Debian - Excellent communication and teamwork skills - Experience with agile software development methodologies - A history of working in and managing distributed teams - A technical background in understanding complex distributed systems - Familiarity with cloud topologies and technologies - Willingness to travel up to 20% for team and company events and customer meetings

What we offer:

- A globally remote work environment with in-person team sprints twice a year - A personal learning and development budget of $2,000 annually - Annual performance-based bonuses or commissions - Comprehensive benefits that reflect our values and global workforce - Opportunities for professional growth and development - Regular compensation reviews - A recognition program for outstanding performance - Generous holiday leave and leave policies for parental leave - A wellness program and team assistance resources - Opportunities to travel to new locations for team and company events - Priority access to travel upgrades for long-haul company events

About Canonical: Canonical is at the forefront of the global transition to open-source technologies. As the company behind Ubuntu, one of the most significant open-source projects, we're driving innovation in AI, IoT, and the cloud. We prioritize excellence and seek high-caliber candidates to join our team. Most of our colleagues have worked remotely since the company's inception in 2004. Joining Canonical means stepping into the future, challenging yourself to think differently, and continuously improving.

Canonical is committed to diversity and inclusion. We are dedicated to creating a workplace free from discrimination. Diversity of experience, perspective, and background enriches our work environment and drives our innovation. We welcome candidates from all backgrounds and will give every application fair consideration.

Originally posted on Himalayas