Senior Site Reliability Engineer - remote job

Playson is hiring a Senior Site Reliability Engineer - a senior role, so the employer expects you to make the calls yourself. The role sits in IT and programming and is fully remote. The company hires candidates based in Europe.

The main tools named in the advert are: AWS, Kubernetes, Docker. Your CV should show concrete examples of exactly these skills.

The employer did not publish a figure; that is settled at interview. The advert sets no condition on working hours.

This vacancy passed an automated check: the list excludes any advert requiring a foreign work permit, visa sponsorship, a particular citizenship, or residence in a specific country.

About the Position

We are seeking a Senior Site Reliability Engineer to join our Infrastructure Squad - a highly skilled and dedicated team where ownership is paramount and expectations are rigorous. This is an intensely hands-on role at the heart of a high-traffic system, where you will be directly responsible for ensuring reliability, performance, and stability in a fast-paced environment.

In this role, you will tackle real-time production challenges, manage incidents, handle alerts, and participate in critical on-call rotations. Resilience, strong decision-making under pressure, and a proactive approach to improving systems at scale are essential qualities for success.

If you excel in high-demand environments, enjoy solving complex production issues, and desire to make a direct impact on systems used by millions, this opportunity is perfect for you.

Key Responsibilities

- Monitor System Reliability: Actively track platform health, manage alerts, and respond to incidents in real time. - Participate in 24/7 On-Call Duty: Take full ownership of production stability in a high-traffic (5-7k RPS) setting. - Analyze Incidents: Investigate incidents, perform root cause analysis, and implement long-term solutions to prevent recurrence. - Enhance Monitoring and Observability: Build and continuously improve monitoring, alerting, and observability tools within the Kubernetes (EKS) ecosystem. - Deploy and Optimize Infrastructure: Use Terraform, Helm, and GitOps tools (Flux/ArgoCD) to deploy, manage, and optimize infrastructure. - Promote Automation: Drive the automation of systems to reduce manual intervention and recurring issues. - Maintain CI/CD Pipelines: Keep CI/CD pipelines and infrastructure-as-code practices up-to-date. - Support Engineering Teams: Collaborate closely with engineering teams to support deployments and minimize user impact in a live environment. - Innovate with New Tools: Introduce and integrate new tools and technologies to enhance scalability, reliability, and performance. - Handle Specific Requests: Manage environment-specific requests and ensure smooth daily platform operations under constant load.

Required Skills

- Kubernetes Expertise: Strong hands-on experience with Kubernetes (deployment, scaling, troubleshooting) in high-load environments. - GitOps Proficiency: Experience with GitOps tools such as FluxCD or ArgoCD. - Incident Response: Proven experience in incident response, root cause analysis, and postmortems in production systems. - AWS and CI/CD: Solid experience with AWS, Terraform, Docker, and CI/CD pipelines. - Monitoring Tools: Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, and logging stacks like ELK or CloudWatch. - Networking Knowledge: Strong understanding of networking concepts and protocols. - Scripting Languages: Proficiency in at least one scripting language (e.g., Python, Go, Node.js). - Version Control: Experience with version control systems (Git). - Incident Management: Familiarity with incident management tools like PagerDuty, Opsgenie, or similar. - Fast-Paced Environment: Ability to operate effectively in a fast-paced, high-pressure environment with strong ownership and accountability. - Proactive Mindset: Proactive, resilient mindset with a focus on continuous improvement and system stability.

What We Provide

- Competitive Salary - Quarterly Bonuses - Unlimited Paid Time Off - Unlimited Paid Sick Leave - Remote & Flexible Working - Private Medical Insurance - Financial Support for Life Events - Professional Development Budget - International Exposure - Regular Company Events

*Benefits may vary depending on location and contractual agreement.*

Recruitment Process

1. HR Interview (30-45 minutes) 2. Technical Interview (90 minutes) 3. Final Interview with C-level (60 minutes)

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