Site Reliability Engineering Manager - remote job

Canonical is hiring a Site Reliability Engineering Manager - a lead role, which means responsibility for a team or a direction. The role sits in IT and programming and is fully remote. The company hires candidates based in Europe.

The main tools named in the advert are: Kubernetes, Agile / Scrum. Your CV should show concrete examples of exactly these skills.

The employer did not publish a figure; that is settled at interview. The advert sets no condition on working hours.

This vacancy passed an automated check: the list excludes any advert requiring a foreign work permit, visa sponsorship, a particular citizenship, or residence in a specific country.

Canonical is a leader in delivering open-source software and operating systems for global enterprise and technology markets. The platform, Ubuntu, is widely utilized in cutting-edge enterprise projects such as public cloud, data science, AI, engineering innovation, and IoT. Our customer base includes leading public cloud and silicon providers, as well as industry leaders across various sectors. As a company, we are at the forefront of global distributed collaboration, with 1200+ colleagues spread across more than 80 countries, and minimal office-based roles. Teams gather two to four times a year for in-person meetings in interesting locations worldwide to align on strategy and execution.

Canonical is independently owned, profitable, and growing. We are seeking a Site Reliability Engineering Manager to take on a top-tier devops and gitops engineering management challenge, blending operations management, software engineering, and product development into a high-value role. A deep understanding of Linux and operations, alongside strong leadership skills, are essential for success in this position.

The Information Systems team at Canonical manages services used by over 60 million Ubuntu users. Our mission is to pioneer and demonstrate new and improved approaches to large-scale information systems. We support Canonical and Ubuntu operations, while also contributing to the development of Canonical’s managed application service offerings, setting a new standard for devops and cloud-native operations. We push the boundaries of infrastructure as code, driving innovation in next-generation model-driven operations. Our goal is to automate every process that underpins our business, and we share this automation as open-source packages for the benefit of others. From Kubernetes to the kernel and beyond, you will be working with the latest technologies in a fast-paced engineering environment.

Our teams are fully distributed and based in EMEA, APAC, and the Americas. You will lead a team in your time zone and report to a global director who may not be in your time zone.

Role Location: This role is remote, with the option to work in the APAC or EMEA region.

Key Responsibilities:

- Guide your team through daily agile devops practices - Represent the IS team to stakeholders, customers, and internal teams - Organize, coordinate, and drive internal projects - Mentor engineers to enhance their skills - Identify and measure team health indicators - Implement structured engineering and operations processes - Ensure the team focuses on priorities, milestones, and deliverables - Work towards meeting service level agreements for global customer deployments - Provide high-quality managed services consistently and timely

What We Are Looking For:

- A strong drive and a proven track record of exceeding expectations - Experience in software delivery using infrastructure as code - Experience managing devops teams for SaaS or similar offerings - Knowledge of testing methodologies and maintainable code quality - Technical expertise for understanding complex distributed systems - Familiarity with cloud topologies and technologies - Willingness to travel twice a year for company events, up to two weeks in duration - Exceptional academic credentials from both high school and university

Nice-to-Have Skills:

- Experience with Ubuntu system administration - Experience with agile software development methodologies - Experience working in and managing distributed teams

What We Offer:

- A flexible, remote work environment with in-person team sprints twice a year - A personal learning and development budget of USD 2,000 per year - Annual compensation review - Recognition and rewards - Generous annual holiday leave - Maternity and paternity leave - Employee Assistance Program - Opportunity to travel to new locations to meet colleagues - Priority Pass and travel upgrades for long-haul company events

About Canonical: Canonical is a trailblazer in the tech industry, driving the global transition to open source. As the publisher of Ubuntu, one of the most significant open-source projects, we are transforming the software landscape. We seek out the best talent from around the world and expect excellence from our colleagues. Most of our colleagues have worked remotely since the company’s founding in 2004. Joining Canonical means stepping into the future, where you will be challenged to think differently, work smarter, learn new skills, and excel.

Canonical is committed to equal opportunity and diversity. We are dedicated to creating a workplace free from discrimination. Diversity of experience, perspectives, and background enhance our work environment and our products. Whatever your identity, your application will be given fair consideration.

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