Social Media Strategist - remote job

New Era Technology is hiring a Social Media Strategist. The role sits in Marketing and is fully remote. The company places no restriction on where the candidate lives, so you can apply from anywhere.

The employer did not publish a figure; that is settled at interview. The advert sets no condition on working hours.

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Join New Horizon Tech, where employee well-being is central to our ethos. With a diverse team of over 3,000 professionals, we strive to create an inclusive environment where everyone feels respected, motivated, and encouraged to develop. Our goal is to securely connect people, places, and data through comprehensive technology solutions at scale.

At New Horizon Tech, you’ll be part of a collaborative culture that values your personal and professional growth. Collaborate with industry-certified specialists, access ongoing training, and enjoy competitive benefits. Guided by our core values—placing people first, embracing continuous learning, and thriving through teamwork and inclusivity—we nurture our team to deliver outstanding customer service.

If you’re looking to make a difference in a supportive and progressive workplace, New Horizon Tech is the place for you. Apply now and help us shape the future of work together.

SUMMARY: The Social Media Specialist plays a key role in the Global Social Media Excellence Center to design, facilitate, and implement targeted social media strategies that support key business objectives across various brand teams, medical affairs, and paid media partners. This role leverages data, consumer insights, and cross-functional collaboration to foster genuine audience engagement on priority social platforms while adhering to healthcare industry regulations. PRIMARY DUTIES:

* Work across departments with brand teams, medical affairs, paid media, search, web, and creative partners to define and enable organic social media strategies aligned with business goals.

* Stay current on social media trends, platform advancements, and audience behaviors on key networks, such as Facebook, Instagram, YouTube, TikTok, X, and Snapchat.

* Guide content through internal Medical, Legal, and Regulatory (MLR) review processes, ensuring strict compliance with promotional practices, FDA regulations, privacy policies, and brand standards.

* Collaborate with community managers and social listening teams to gather actionable consumer insights, monitor real-time audience behavior, and feed data into the brand’s social channel strategy.

* Contribute to developing and updating the global social media strategy playbook to standardize capabilities and best practices across the organization.

* Analyze performance data from social listening and channel analytics to provide monthly/quarterly insights, make channel optimization recommendations, and refine program execution.

* Work with data, analytics, and media teams to establish key performance indicators (KPIs) and create regular scorecard reporting for leadership.

* Interface with internal IT teams and external agency partners to implement workflows and processes for deploying approved social media capabilities.

EXPERIENCE:

* 5-7 years of experience in digital or social media marketing, with a focus on creating and executing social media strategies for enterprise brands or specific functional areas.

* Proven ability to translate consumer insights and brand objectives into integrated marketing campaigns.

* Experience navigating regulated content environments, particularly in pharmaceutical Medical, Legal, and Regulatory (MLR) review processes, is preferred.

* Demonstrated success in matrixed, dynamic environments and leading cross-functional alignment.

LANGUAGE SKILLS: Ability to read, understand, and interpret job-related documents, instructions, policies, and communications in English. Ability to communicate effectively in English, both verbally and in writing, with employees, customers, vendors, and other business partners, as applicable to the position. QUALIFICATIONS / REQUIRED EDUCATION: Bachelor’s Degree or equivalent practical work experience. PHYSICAL DEMANDS: Regular use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment, including repetitive motions such as typing, scrolling, and mouse use. Ability to communicate effectively and understand verbal communication in person, by telephone, and through video conferencing or other remote communication tools. Ability to view and read information on computer screens and printed materials, including the ability to adjust focus. The position requires prolonged periods of computer use and viewing a computer screen. WORK ENVIRONMENT: EXPECTED HOURS OF WORK: This position generally operates during standard business hours; however, specific start and end times may vary based on business needs, workload, and job responsibilities. Occasional work outside of normal business hours may be required. TRAVEL: Minimal travel may be required on an as-needed basis. ADA Statement An individual must be able to perform the essential functions of the position, with or without reasonable accommodation. The requirements outlined in this job description are representative of the knowledge, skills, abilities, and other qualifications necessary to successfully perform the essential functions of the position. Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable law. This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all duties, responsibilities, or requirements of the position. Duties and responsibilities may be modified, added, or reassigned based on business needs. EEO/AA Statement New Horizon Tech is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, transfer, leaves of absence, discipline, termination, layoff, recall, and other terms and conditions of employment.

The pay range for this position is $57-$62 USD.

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