V104 - Bilingual Immigration Intake Specialist - remote job

Job Duck is hiring a V104 - Bilingual Immigration Intake Specialist. The role sits in Other jobs and is fully remote. The company places no restriction on where the candidate lives, so you can apply from anywhere.

The employer published the pay: $1k a month. The advert sets no condition on working hours.

This vacancy passed an automated check: the list excludes any advert requiring a foreign work permit, visa sponsorship, a particular citizenship, or residence in a specific country.

Job Duck helps driven, curious people from many cultures build careers that grow. We match you to remote roles with employers in the US who value what you bring, so you can do more than get by.

We run as a lifestyle company, so everyone here is meant to enjoy the work. That focus earned us the Great Place to Work Certification every year starting in 2022.

Job Description:

Job Duck is hiring a Bilingual Immigration Intake Specialist who cares about people. You are the first voice prospective clients hear and a central part of how they move through intake. The work covers heavy outbound and inbound contact with leads, walking potential clients toward a booked consultation, and keeping the firm's CRM clean and current. You will also help with immigration intake work such as preparing applications and handling documents. We are looking for someone confident on calls, well organized, sharp on details, and driven to give clients a great experience inside a busy legal setting.

• Monthly Compensation Range: $1,142 to $1,220 USD

Responsibilities include, but are not limited to:

* Give every prospective client a professional, upbeat intake experience

* Back up the legal team on administrative intake work when needed

* Log every client interaction properly

* Manage appointment availability and keep the calendar correct

* Talk with prospective clients about services, consultations, and what happens next

* Keep sensitive client information private

* Stick to the firm's intake steps and lead management rules

* Collect, sort, and check client information for intake

* Book consultations and appointments for prospective clients

* Help prepare immigration applications and the paperwork that goes with them

* Follow up with leads so more of them show up for consultations and convert

* Log, refresh, and correct lead records in the CRM

* Handle and qualify incoming leads quickly and professionally

* Place roughly 60 or more outbound calls each day to prospective clients

Requirements:

Bilingual proficiency in English and Spanish is required

• Immigration law experience is required

• Background in a legal setting is a strong plus

• Time spent as an Intake Specialist, Legal Intake Specialist, Receptionist, Front Desk Representative, or a similar client-facing role is preferred

• Hands-on help with immigration applications and legal paperwork is highly preferred

• At ease placing and taking a large number of calls daily, mostly outbound

• Solid at sticking to set CRM workflows and lead management steps

• Strong speaking and writing skills

• Work Schedule: 9:00 AM - 6:00 PM. Monday through Friday

• Time Zone: CST

• Software and Tools: CRM systems, VoIP platforms, email platforms, calendar management tools

• Able to juggle tasks, rank what matters, and stay precise when things move fast

Required Skills

• Bilingual English and Spanish communication

• Client intake and lead management

• Customer service excellence

• Immigration law knowledge

• Legal administrative support

• Appointment scheduling and calendar coordination

• CRM management

• Documentation and application preparation

• Time management

• Organization and prioritization

• Detail-oriented mindset

• Professional communication skills

• Active listening

• Follow through and accountability

• Relationship building

• Adaptability in a fast-paced environment

Work Shift: 9:00 AM - 6:00 PM [CST][CDT] (United States of America) Languages: English, Spanish Want in? Send your application and follow every instruction given.

Hiring here runs across several stages, and applying only starts it. You must clear each stage to advance.

Watch your email and WhatsApp for what comes next. A recruiter will be assigned to walk you through it. Check your spam folder too.

Originally posted on Himalayas