Senior Account Manager - EMEA - remote job

Remote is hiring a Senior Account Manager - EMEA - a lead role, which means responsibility for a team or a direction. The role sits in Sales and is fully remote. The company hires candidates based in Europe.

The employer did not publish a figure; that is settled at interview. The advert sets no condition on working hours.

This vacancy passed an automated check: the list excludes any advert requiring a foreign work permit, visa sponsorship, a particular citizenship, or residence in a specific country.

About Remote

Global employment is the hardest problem modern organizations face, and Remote exists to make it simple and compliant. Companies of every size use us to hire, pay, and run teams abroad. Our culture is async, future-facing, values-led, and our people tackle ambitious problems from six continents (only Antarctica is missing). Every role we post is fully remote.

Innovation is one of our core values, so Automation and AI capabilities sit in the requirements of every job we open.

Everyone here is invited to bring their own talents, background and culture into the work, because that is how we build a best-in-class HR platform.

Curious, driven, ambitious, full of energy? Join us, apply, and help define the future of work.

What this job can offer you

Joining as a Senior Account Manager on our Existing Business team means arriving at a genuinely exciting moment for Remote, with room to leave your own mark on global employment. You will own and grow a book of current customers across everything Remote sells, from EOR and Global Payroll to Contractor of Record (COR) and the rest of the portfolio, deepening relationships inside complex organizations with many stakeholders.

Senior buyers will treat you as a trusted advisor. Multi-threaded deals will feel natural to you, and your instinct will be to keep hunting for the right customer outcome instead of stalling on whatever gets in the way. Seniority here also means passing on best practice to colleagues and helping decide how Existing Business tackles multi-product growth.

What you bring

* A proven history of expanding current accounts: owning renewals, landing net-new expansion bookings, and cross-selling or upselling more than one product line (for instance EOR, Global Payroll, COR, and other Remote solutions)

* Evidence that you can multi-thread an account, working economic buyers, budget holders and technical or functional stakeholders at the same time instead of leaning on one contact

* Confidence selling to and earning trust from senior people (VP and C-level, Legal, Finance, HR and People leadership), shifting the conversation to whatever each of them cares about

* Practical familiarity with a structured sales methodology such as MEDPICC, or the aptitude to pick one up fast, so opportunities get qualified and progressed rigorously

* Real discipline in sales process: building pipeline, forecasting, and reporting accurately across a portfolio of several products

* A solutions-oriented mindset that jumps straight to what is possible and how the deal or relationship moves ahead

* The head of a deal strategist, inventive about how multi-product deals get structured and willing to reshape them around what the customer truly needs

* Strong self-direction and ease with heavy autonomy. Remote is distributed, async and spread across time zones, so you own your follow-ups and keep momentum across channels and clocks

* Real curiosity and appetite to learn, taking on new products, markets and use cases as the Remote portfolio grows

* Deep knowledge of Remote's services and where they sit in the industry, plus the curiosity to keep that current

* Excellent spoken and written communication, with business fluency in English

Desirable characteristics

* Strong self-motivation and the ambition to move into a closing-focused role

* At ease with ambiguity, holding several concurrent multi-threaded deals without losing pace

* Solid business acumen, credible in front of commercial, legal and HR stakeholders alike

* Integrity and work ethic of a high standard

* Selling experience with HR, People or Total Rewards buyers, a plus at this level though not a dealbreaker

* Exposure to complex, non-standard contracting models such as Employer of Record or similar, since this is not a simple SaaS license sale

Key Responsibilities

* Hit and beat the sales quota set for your role level, running the whole sales cycle, renewals included, across Remote's product portfolio (EOR, Payroll, COR, and beyond)

* Coach and support the broader team as a Senior Account Manager, passing on best practice for multi-product deals, stakeholder mapping and MEDPICC-based qualification

* Spot expansion, upsell and cross-sell openings across products, then carry them through the full sales cycle

* Multi-thread accounts on the front foot, building ties with several stakeholders (economic buyers, champions, influencers) rather than one contact

* Show existing customers the full range of Remote services, positioning whichever product mix fits their changing needs

* Own the customer relationship from end to end, from spotting the opportunity through closed business and a clean handover

* Recognize how mid-market and enterprise customers each need to be communicated with, and build multi-product solutions around those needs

* Create customer retention initiatives and take part in key strategic events that nurture and grow relationships

* Take a solutions-first line on problems inside and outside the company, raising them briefly and constructively then putting your energy into next steps and fixes

* Partner with cross-functional teams (Legal, Onboarding, Product, Customer Success) so customers succeed on every product line

Practicals

* You'll report to: Senior Manager, Sales - Account Management

* Direct reports: none (IC role)

* Team: Sales - Expansion Sales

* Location: EMEA

* Start date: As soon as possible

Pay Transparency

Remote's Total Rewards philosophy is compensation that is fair and unbiased, equity pay that is fair, and competitive benefits, in every location where we operate. Cheap-labor practices get no agreement or encouragement from us, so we pay above in-location rates. Our hope is that other companies follow, back global talent-hiring, and bring local wealth into developing countries.

Our salary bands look wide at first sight, so here is the context. Remote runs international operations with a workforce spread worldwide. Because we hire globally, we apply geo ranges that factor geographic pay differentials into our global compensation strategy, keeping us competitive across different markets.

Role, level and location set our salary ranges, and one job title can cover more than a single career level. What the successful candidate actually earns as base pay turns on many things: location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may change.

Internal mobility is a core piece of our culture of employee growth and development at Remote, underpinned by a compensation philosophy that guarantees pay equity and fairness. Every compensation change tied to an internal move is therefore reviewed case by case by the Total Rewards & People Enablement team.

On-Target Earnings for this position sit between $80,500 - $181,100 USD. Base salary makes up 60%.

Application process

* (async) Profile review

* Interview with recruiter

* (async) Small exercise

* (async) Exercise review

* Interview with future manager

* Interview with team members (no managers present)

* Bar Raiser Interview

* Prior employment verification check

Remote's Total Rewards philosophy is compensation that is fair and unbiased, equity pay that is fair, and competitive benefits, in every location where we operate…